Dantel Art, LLC Policies
· Payment is due in full prior to any product being shipped.
· Our preferred method of Payment is PayPal for checks, credit and debit card payments. We will accept Money Orders from US customers only. Please contact us at firstname.lastname@example.org if you wish to pay by money order.
· We normally charge a flat $6.95 for first class delivery and $1.50 for Guaranteed Delivery Insurance.
· Most orders ship within 1-week, but we require 2 weeks processing and 1 week for delivery.
· Normally, we only offer Merchandise Credit for returns.
· On occasion, we’ll offer a full refund. Those situations are handled on a case-by-case basis.
· There are NO refunds, exchanges or returns on Custom Portrait Services. Our process of proof-previews assures satisfaction.